Won't happen. Call Daryl and explain it. He will work with you. Extreme has always done the right thing by me when I have had an issue, question or just needed some information. I doubt Daryl wrote you off as a customer, he probably just assumes that because you guys are in this pickle together, that there actually is nothing in his power to fix the problem and that it reflects poorly in your eyes on his shop and you won't deal with him again. He really gives TOP NOTCH customer service if you give him a chance to and understand the constraints that he may be under as a vendor. My advice is to try and work with him and not to get upset with him, it sounds like this is a backorder issue and all will be taken care of with a little bit of patience and cooperation with the shop... :wink:
|
12-20-2006, 03:25 PM
Threaded Mode