guys ive been rocking the OR session harness for over a year now.
great harness..
but.. MAKE sure you keep the slip covers over the straps.. i didnt and the constant rubbing against the spreader bar wore through a little bit .. too much wear in it for me to feel safe.
i called OR and they had me ship in the harness for repair..
well.. instead they just mailed me back a brand new harness a couple weeks ago.. so.. even tho i didnt follow their usage instructions they still honored the warranty 100%...
that is the *general* policy that most companies seem to stick to. i know that some folks have fallen through the cracks with problems.. but for every problem that i have had ive been completely compensated by the company and/or the shop that ive purchased through.
having options is amazing. we are damn lucky.
i can get something i ordered from extreme kites in my hands the next day every single time.. as well i can go to WSW (out of my way) and get quality gear and service.
there is absolutley no need for slinging BS around regarding this topic.
i love to kite.
i love to have options on where to purchase my gear.
i love to know that if i have problems I can make a couple phone calls to get things sorted out as quickly as possible.
nuff said.