Success Stories:
1. Extreme Kites - helped out immediately when a Kite I purchased from them had a flaw. They called BEST for me and took care of the issue within a day. They also sold me the kites w/ the full manufactor's warranty and I am sure they would have honored this. A few other kite shops I called looking to save a few $$$ would not offer this.
2. BEST Kiteboarding - Mailed me replacement bladders (tho only 1 was damaged) the next day.
3. Ocean Rodeo - Sent me replacement parts for my Session Harness w/o any proof that I had the harness. I just emailed OR and I got a response the items were in the mail in about 48 hours.
Failure Stories:
So far.. zero.
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